adobaro Customer Support
  • adobaro FAQ
  • Account
  • Verification
  • Channel
  • Content
  • Revenue
  • Others
  • Rednote Event
    • Rednote Event FAQ
  • Basic Guide
    • User Guide
  • Customer Service
    • Leave Inquiry
Powered by GitBook
On this page

Channel

Last updated 1 month ago

What is channel analysis?

All Chinese video platforms have distinct characteristics. In order to get a successful channel traffic growth and through AI channel analysis, we recommend a video platform that best suits the YouTube/TikTok content that is currently being uploaded in your channel.

For channel analysis, follow these steps : 1. Log in and go to [Channel] on the left 2. Click [Open Channel] under any of the available platforms * If you didn't proceed with channel analysis when creating an account, a pop-up window will appear when you click [Open Channel]. 3. Select YouTube or TikTok in the Channel Analysis pop-up window, enter your channel username and click [Platform recommendation] 4. After the channel analysis is done, check the recommended platform for you 5. You can check more information by clicking [Learn more] and change your YouTube or TikTok channel by clicking [Change Channel]

How do I apply for channel opening?

To apply for channel opening, follow these steps : 1. Log in and go to [Channel] on the left 2. Click [Open Channel] under any of the available platforms * If you didn't proceed with channel analysis yet, a pop-up window will appear when you click [Open Channel]. Proceed with the analysis to be able to open the channel. 3. Click on [I Agree] regarding the use of the Global Pass Information * You can only proceed with channel opening after the Global Pass verification is done. 4. Click [Confirm] at the bottom of the Channel Open Application page * It takes some time for the channel to be open after applying for it. * A video cannot be uploaded if the label [Opening in Progress] is displayed after applying for a channel. * You can upload a video if the label [Open Complete, Verification in Progress] is displayed. * If you want to open more channels and increase the number of uploads, you can do it after subscribing to a paid plan by clicking the email address at the top right corner > [My Plan].

I want to cancel the channel opening that I applied for.

If you would like to cancel the process of channel opening, please submit your inquiry and UID number by emailing us at (). * You can check your UID number in [Settings] > [User info]

Why is the channel application not working?

It takes some time for the channel to be open after applying for it. A label will be displayed next to the platform as [Opening in Progress] or [Opening Complete, Verification in Progress] * Due to the different policies of each platform, the channel can be opened only if the specific platform conditions for opening are met.

How do I modify platform basic information and channel name/channel description?

Currently, the feature to modify basic information and channel name/channel description is not supported. If you would like to modify it, please submit the channel name/channel description, new channel name/channel description and your UID number to the Customer Center Help Desk. * You can check your UID number in [Settings] > [User info]

I subscribed for a paid plan, but I can't add aditional channels.

Due to the policies for each platform being different, channels can be opened only if the specific conditions for channel opening are met. * To know the channel opening conditions go to [Channel] > click [Open Channel] under any of the available platforms and check the application conditions in the pop-up window. If the channel application is not possible despite meeting all the application conditions, please submit your inquiry and UID information by emailing us at . * You can check your UID number in [Settings] > [User info]

support@adoba.net
support@adoba.net